Home > Cancel My Service
See how ReadyRefresh® can further help your beverage needs. ReadyRefresh® is proud to offer flexible frequency options, customer communications (pre-delivery and post-delivery notifications) and much more. Our mission is simple: we want to make it easy for you to live a healthier life.

To cancel service, please connect with one of our friendly customer service representatives.
Call us at
Monday - Friday, 8:00AM - 9:00PM EST

Saturday, 8:00AM - 4:00PM EST
Canceling Alternatives
How do I change my delivery frequency?
Want to switch from a recurring delivery schedule to choosing single delivery dates? Just give us a call at 1-800-274-5282 and we can switch your account from a recurring delivery schedule to a one-time delivery basis.Be sure to keep your online account username and password so you can choose the next time you want to place an order.
How do I Reschedule or Skip a delivery?
Easily reschedule your deliveries to new days that work best for you.

Have enough of your favorite healthy hydration beverages on hand? Just skip a delivery and let us know when you need more.
If I am moving to a new address, do I need to cancel the account at my current address?
Let us know where you’re relocating to, then we can suspend deliveries at your current address and set up service at your new home/office. 1-800-274-5282.
How do I stop deliveries for a long period of time?
Headed out of town or won’t need to restock on your favorite beverages for a while? Let us know when you need to start receiving deliveries and we can suspend your future orders until then. 1-800-274-5282.
How do I modify/edit the products in my recurring orders?
Want to modify the products that you receive on a regularly scheduled basis? Easily edit or remove your recurring products in the My Recurring Products Section.
How do I schedule a date for my water dispenser to be picked up?
If you’d like to return a rented dispenser, let us know and we can schedule a time convenient for you to have it picked up. 1-800-274-5282.

Additionally, it could be time for your dispenser to be cleaned. Schedule an appointment with one of our dispenser cleaning professionals. 1-844-897-8094.
How do I change the name of the owner on my account?
Just update us with the new contact name by filling out the Change of Ownership Form.
How do I change my method of payment?
Can I provide delivery instructions to my delivery driver?
I am cancelling service but I’d like to keep my dispenser. Can I purchase it?
Next topic: Security & Privacy