How do I change my delivery frequency?
Want to switch from a recurring delivery schedule to choosing single delivery dates?
Just give us a call at 1-800-274-5282 and we can switch your account
from a recurring delivery schedule to a one-time delivery basis.Be sure to keep
your online account username and password so you can choose the next time you want
to place an order.
How do I Reschedule or Skip a delivery?
your deliveries to new
days that work best for you.
Have enough of your favorite healthy hydration beverages on hand? Just
skip a delivery
and let us know when you need more.
If I am moving to a new address, do I need to cancel the account at my current address?
Let us know where you’re relocating to, then we can suspend deliveries at your current
address and set up service at your new home/office. 1-800-274-5282.
How do I stop deliveries for a long period of time?
Headed out of town or won’t need to restock on your favorite beverages for a while?
Let us know when you need to start receiving deliveries and we can suspend your
future orders until then. 1-800-274-5282.
How do I modify/edit the products in my recurring orders?
Want to modify the products that you receive on a regularly scheduled basis? Easily
edit or remove your recurring products in the
My Recurring Products Section.
How do I schedule a date for my water dispenser to be picked up?
If you’d like to return a rented dispenser, let us know and we can schedule a time
convenient for you to have it picked up. 1-800-274-5282.
Additionally, it could be time for your dispenser to be cleaned. Schedule an appointment
with one of our dispenser cleaning professionals. 1-844-897-8094.
How do I change the name of the owner on my account?
How do I change my method of payment?
Changing the way you pay your bills is easy with the different options available.
Choose which one works best for you in the
Can I provide delivery instructions to my delivery driver?
I am cancelling service but I’d like to keep my dispenser. Can I purchase it?
Yes you can. If you want to hang onto the dispenser for future use, be sure to let
our customer service representative know you’d like to purchase it before canceling
the account. 1-800-274-5282.